#5 We Have to Stop Saying "The Customer is Always Right"

Update: 2021-06-08

Description

The People-First Culture podcast is one where we share lessons on building a great company and career.

In this episode, I share why I don't believe the customer is always right and why I focus internally first.

How we can link up:

Website: www.michelfalcon.com
Linkedin: https://www.linkedin.com/in/michelfalcon/
Twitter: https://twitter.com/MichelFalcon
Instagram: https://www.instagram.com/michelfalcon/
Facebook: https://www.facebook.com/michel.falcon.1/

Interested in having me as a keynote speaker in your company?If so, visit → http://www.michelfalcon.com/keynote/

Check out my book 'People First Culture' → https://www.amazon.ca/People-First-Culture-Lasting-Company-Shifting/dp/1544512147/ref=sr_1_1?ie=UTF8&qid=1550677572&sr=8-1&keywords=people+first+culture

Music Intro Credits:Too Cool Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 Licensehttp://creativecommons.org/licenses/by/3.0/

Comments

In Channel

How to Increase Employee Retention in Any Industry

2023-04-2818:04

Mother, Wife, and Real Estate Executive: How to Manage Everything in Your Life with Whitney Burns

2023-04-1926:16

Company Culture Is Profitable & For Everyone with Cameron Herold

2023-04-1320:22

How to Behave After Not Getting a Raise

2023-04-0908:20

Do This To Stop Forgetting Tasks At Work

2023-04-0409:55

How to Run Stronger and More Productive Meetings

2023-03-2322:23

The Golden Rule of Hospitality and Customer Experience

2023-03-1719:28

Building a Company Culture That Last For Decades With Brian Scudamore

2023-03-0924:36

4 Qualities I Look For In Employees

2023-03-0716:07

How to Ask Someone to Be a Mentor

2023-02-0407:34

Will This Finally Get Your Fired This Year?

2023-02-0403:58

5 Things to Consider to Successfully Get a Raise This Year

2023-02-0404:45

#12: The Best Marketing is Bad Customer Service

2021-11-0111:42

#11: Why I Ask This Unusual Interview Question to Learn if the Candidate is Honest

2021-09-2011:49

#10: Lessons on Building a Team: Be Surgical in a Sea of Spray and Pray

2021-09-0121:24

#9: 5 Ways Anyone Can (and Should) Grow Their Careers #SteerYourCareer

2021-08-1019:53

#8: 6 New Customer Experience and Company Culture Strategies I'm Using for Brasa Peruvian Kitchen (Join Me!)

2021-07-1627:11

#07: Why Companies Are Learning From Pro Sports to Lead and Manage Their Teams with Cody Royle

2021-06-2548:06

#6: How to Stand Out in a Crowded Company and Industry w/ Ghassan Halazon

2021-06-1441:27

#5 We Have to Stop Saying "The Customer is Always Right"

2021-06-0810:58

00:00

#5 We Have to Stop Saying "The Customer is Always Right"

#box-pro-ellipsis-176626706025855{-webkit-line-clamp:2;}#5 We Have to Stop Saying "The Customer is Always Right"

#5 We Have to Stop Saying "The Customer is Always Right"

Michel Falcon

#5 We Have to Stop Saying "The Customer is Always Right"